Support

If you’ve hit a problem, found a bug or have a suggestion about PortyCare, you can write to me.

Write to me: [email protected]

• Deleting your account

  In the app, tap “Delete my account” at the very bottom of the Profile tab; choose “Delete my account” on the page that opens and confirm, and your account and data are deleted right away. You don’t have to write to anyone. If you’d like a copy first, you can use “Download my data” before you delete.

• A copy of your data

  With Profile → Privacy and your data → “Download my data” you can download everything I keep for you on my server, in a single file.

• Where is your data stored?

  In the app, Profile → Privacy and your data → “Where your data goes” shows which information reaches my server and which doesn’t. The Privacy Policy will be published on this site soon.

• Where a number comes from

  In the app under Profile → Sources; on this site in the Sources section of the home page.

• A question about your health

  PortyCare doesn’t replace your doctor or midwife. In an emergency, don’t rely on the app — call 112.

The Privacy Policy and Terms of Use will be published on this site soon.